Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information.
Our Privacy Principles
Data Protection
Robust security measures protect your information from unauthorized access.
Minimal Collection
We collect only what's necessary to provide our services effectively.
Full Transparency
Clear communication about how we collect, use, and protect your data.
Consent-Based SMS
Transparent SMS marketing with explicit consent and easy opt-out.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information
- Phone numbers for SMS communications (with explicit consent)
- Account credentials
- Payment information
- Communication preferences
- Source of opt-in (website, event, etc.)
SMS Marketing Opt-In Process
Sigma Synapses is committed to ensuring that all marketing SMS messages are sent only to users who have knowingly opted in to receive them. We maintain a transparent, consent-based process in line with industry and legal requirements.
How Users Opt-In
Customers can opt in to receive marketing SMS from Sigma Synapses through the following process:
Website Form
- • Users visit our website at https://sigmasynapses.com
- • On sign-up or contact pages, users are presented with an option to receive marketing SMS
- • Next to the phone number field, we include a clear disclosure:
"Yes, I agree to receive marketing updates and offers via SMS from Sigma Synapses at the phone number provided. Message and data rates may apply. Reply STOP to unsubscribe at any time."
Users must check this box (or otherwise give explicit consent) before submitting their information.
Double Opt-In (Optional, but recommended)
- • After submitting the web form, users receive a confirmation SMS
- • The confirmation SMS requests that they reply "YES" to confirm their subscription
- • Only after confirming via reply do we begin sending marketing SMS
Record Keeping
We log and securely store the following details for each opt-in:
Opt-Out Process
- Every SMS message includes clear instructions to unsubscribe, e.g., "Reply STOP to opt out."
- Opt-out requests are processed immediately and users will no longer receive marketing SMS from us.
How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process your transactions
- Send you technical notices and support messages
- Communicate about products, services, and events
- Send marketing updates via SMS (with explicit consent only)
Important: Sigma Synapses LLC does not sell or share your information with third parties for marketing or promotional purposes. We may share your information only with trusted service providers to deliver the services you request.
Data Protection & Your Rights
Data Protection
We implement robust security measures:
- End-to-end encryption
- Regular security audits
- Access controls and authentication
- Secure data storage
- Secure storage of SMS consent records
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Opt-out of communications (including SMS marketing)
- Review your SMS consent status and history
Contact Information
For more information about our SMS opt-in process or any privacy-related questions, please contact:
Transparency
We are committed to being transparent about our data practices and will notify you of any significant changes to this policy.
Your Control
You have control over your data. You can manage your preferences and data settings through your account dashboard.
Manage Your Communication Preferences
Take control of your data and communication preferences. You can opt out of marketing communications, request data deletion, or manage your privacy settings at any time.
Opt Out of Communications
Visit our dedicated opt-out page to manage your communication preferences, unsubscribe from marketing emails, stop SMS notifications, or request complete data deletion.
Manage Preferences